Effective date: August 11, 2026
These Terms of Use and Service Agreement (the "Agreement") govern access to and use of the Cay Sal Holdings LLC, a Delaware limited liability company website, platform, software, applications, content, services, and related technologies (collectively, the "Platform") offered by Cay Sal Holdings LLC, a Delaware limited liability company, doing business as SafeME ("Cay Sal Holdings," "SafeME," "Company," "we," "our," or "us").
By accessing, browsing, registering for, or otherwise using the Platform, any user ("User") acknowledges that such User has read, understood, and agrees to be legally bound by this Agreement. If a User does not agree to these Terms, such User shall not access or use the Platform.
1. Nature of the Platform
Cay Sal Holdings operates an online marketplace that facilitates connections between businesses, organizations, healthcare entities, life sciences companies, and other entities seeking professional services ("Companies") and independent professionals seeking engagement opportunities ("Professionals").
The Platform is intended solely to facilitate introductions, engagement opportunities, communication, project administration, and payment processing between Companies and Professionals. The Platform does not provide professional services, consulting services, healthcare services, legal services, accounting services, insurance services, staffing services, employment services, credentialing services, compliance services, or any other regulated professional services.
Cay Sal Holdings is not a party to any agreement entered into between a Company and a Professional except to the extent necessary to facilitate marketplace transactions and payment administration as expressly set forth herein.
2. Eligibility
Use of the Platform is limited to individuals who are at least eighteen (18) years of age and possess the legal capacity to enter into binding contracts. Entities using the Platform represent and warrant that the individual accepting these Terms possesses authority to bind the applicable entity.
Users agree to provide accurate, current, and complete information and to promptly update any information that becomes inaccurate or incomplete.
3. Account Registration and Security
Access to certain features of the Platform may require account registration. Users are solely responsible for maintaining the confidentiality of login credentials and for all activities occurring under their accounts.
Cay Sal Holdings reserves the right to require identity verification, professional credential verification, licensure verification, tax documentation, business registration documentation, or any other information necessary to maintain the integrity of the Platform.
Cay Sal Holdings may suspend, restrict, or terminate accounts at any time for any lawful reason, including suspected fraud, inaccurate information, security concerns, regulatory requirements, or violations of this Agreement.
4. Independent Marketplace Relationship
The Platform functions solely as a marketplace. Professionals participate in the Platform as independent marketplace participants. Nothing contained in this Agreement shall be construed to create any employer-employee relationship, principal-agent relationship, partnership, joint venture, franchise relationship, fiduciary relationship, or independent contractor relationship between Cay Sal Holdings and any Professional.
Professionals are not employees, agents, representatives, or contractors of Cay Sal Holdings. Cay Sal Holdings does not supervise, direct, control, or manage the manner, means, methods, location, scheduling, or performance of Professional services.
Companies are solely responsible for evaluating the suitability, qualifications, competence, experience, licensure, certifications, and credentials of Professionals. Professionals are solely responsible for determining whether an engagement aligns with their qualifications and legal obligations.
This independent marketplace characterization shall apply to all Platform content, marketing materials, recruiting efforts, social media communications, advertising, and related communications.
5. Professional Engagements
Any engagement established between a Company and a Professional constitutes a direct relationship between those parties. Cay Sal Holdings does not guarantee that any Company will engage any Professional or that any Professional will secure projects through the Platform.
Cay Sal Holdings does not warrant the quality, timeliness, legality, safety, effectiveness, or suitability of services provided through the Platform. Companies assume all responsibility for project oversight, supervision, work acceptance, and performance evaluation.
6. Payments and Marketplace Transactions
Cay Sal Holdings LLC operates as a marketplace with platform liability: the platform, not the individual professional, is the merchant of record with Stripe. Professionals are onboarded as Stripe Express connected accounts. When a professional expresses interest in a posting, the company reviews the interested professional and sends a firm offer at an exact price. At that time, a hold is authorized on the company's card. If/when the professional accepts the offer, the funds are captured and held in escrow at that acceptance. Payout follows a two-step release: delivery of the work, then the company's review, with a reasonable review period as published in the platform. Payouts run on a manual schedule under platform control.
7. Refunds and Reversals
Refunds, where owed, are executed as reverse transfers from the connected account back through the platform.
8. Disputes Between Users
Any dispute arising between a Company and a Professional shall primarily remain the responsibility of those parties. Cay Sal Holdings may, but shall not be obligated to, investigate disputes, review submissions, facilitate communications, request supporting documentation, temporarily suspend funds, or issue determinations regarding payment releases.
Any decision rendered by Cay Sal Holdings concerning marketplace transactions shall be final and binding to the fullest extent permitted by law.
9. Compliance Responsibilities
Users acknowledge and agree that compliance with all applicable laws, regulations, standards, accreditation requirements, reporting obligations, contractual duties, licensing requirements, healthcare regulations, privacy laws, employment laws, tax laws, and professional obligations remains solely their responsibility.
Cay Sal Holdings LLC makes no representation, warranty, or guarantee that use of the Platform satisfies, fulfills, replaces, or otherwise addresses any compliance obligation applicable to any User. The Platform is intended solely as a marketplace and administrative technology solution. Compliance obligations remain exclusively with the relevant Company, Professional, or other applicable party.
10. Insurance and Third-Party Providers
Cay Sal Holdings may provide information regarding insurance products, risk management resources, educational materials, service providers, or third-party business offerings. Such information is provided solely for informational purposes.
Cay Sal Holdings does not solicit, recommend, endorse, broker, sell, underwrite, bind, administer, or guarantee insurance products. Any relationship between a User and an insurance provider, or any affiliated entity, shall remain independent and at arm's length. Cay Sal Holdings shall not be responsible for insurance coverage decisions, policy terms, claims administration, underwriting determinations, or coverage disputes.
11. Consent to Data Collection and Processing
Users expressly consent to Cay Sal Holdings LLC, a Delaware limited liability company's collection, storage, processing, disclosure, transmission, and retention of information necessary to operate the Platform.
Users further consent to transaction records, engagement information, communications, audit logs, enrollment records, withdrawal records, payment records, and related marketplace information being maintained as reasonably necessary for the operation of the Platform and compliance with legal obligations.
Electronic acknowledgments, click-wrap agreements, electronic signatures, and similar methods of consent shall be deemed legally valid and enforceable.
12. Enrollment Withdrawal and Record Retention
Where a Company withdraws provider enrollment or revokes consent relating to future data sharing, Cay Sal Holdings may remove or nullify the applicable consent timestamp. However, activity records already shared with the provider before withdrawal remain with the provider — forward sharing stops, but nothing previously shared is clawed back or deleted. The in-product notice states this plainly: "Forward sharing has stopped; activity already shared stays with the provider."
Upon withdrawal of enrollment, future sharing of information shall cease. Information previously shared prior to withdrawal shall not be recalled, deleted, destroyed, clawed back, or otherwise removed from recipient records. Users acknowledge and agree that forward sharing stops upon withdrawal, but activity previously shared remains with the recipient.
Cay Sal Holdings may retain records for operational, legal, contractual, security, auditing, fraud prevention, dispute resolution, regulatory, evidentiary, and business continuity purposes. Temporary files may be deleted approximately ninety (90) days after creation. At the same time, audit logs, transactional records, operational records, and related information may be retained for one hundred eighty (180) days or longer where reasonably necessary.
13. Intellectual Property Rights
All content, trademarks, logos, software, methodologies, databases, designs, trade dress, documentation, text, graphics, source code, object code, and proprietary materials associated with the Platform are and shall remain the exclusive property of Cay Sal Holdings or its licensors.
No right, title, or interest in any intellectual property is transferred by virtue of this Agreement. Users are granted only a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for its intended purposes.
14. User Content
Users retain ownership of content submitted to the Platform. By submitting content, Users grant Cay Sal Holdings a worldwide, perpetual, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, and otherwise utilize such content as necessary to operate, maintain, improve, secure, and administer the Platform.
Users represent and warrant that they possess all rights necessary to provide such content.
15. Disclaimers
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAY SAL HOLDINGS LLC, A DELAWARE LIMITED LIABILITY COMPANY, DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
CAY SAL HOLDINGS LLC, A DELAWARE LIMITED LIABILITY COMPANY DOES NOT GUARANTEE THE AVAILABILITY OF PROFESSIONALS, THE AVAILABILITY OF PROJECTS, THE QUALITY OF SERVICES, THE ACCURACY OF INFORMATION, THE OUTCOME OF ENGAGEMENTS, THE SUCCESS OF BUSINESS RELATIONSHIPS, OR COMPLIANCE WITH APPLICABLE LAWS.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAY SAL HOLDINGS LLC, A DELAWARE LIMITED LIABILITY COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES ARISING FROM OR RELATED TO THE PLATFORM OR THIS AGREEMENT.
IN NO EVENT SHALL CAY SAL HOLDINGS LLC, A DELAWARE LIMITED LIABILITY COMPANY'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT OF FEES PAID TO CAY SAL HOLDINGS LLC, A DELAWARE LIMITED LIABILITY COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
17. Indemnification
Users agree to defend, indemnify, and hold harmless Cay Sal Holdings and its officers, directors, employees, affiliates, successors, assigns, licensors, and agents from and against any claims, losses, damages, liabilities, penalties, judgments, costs, and expenses arising out of or related to the User's conduct, services, content, regulatory violations, contractual disputes, negligence, misconduct, or breach of this Agreement.
18. Termination
Cay Sal Holdings may suspend, restrict, or terminate access to the Platform at any time and for any lawful reason. Termination shall not affect accrued rights, payment obligations, dispute rights, liability limitations, indemnification obligations, intellectual property rights, or any provisions that by their nature are intended to survive termination.
19. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed under the laws of the State of Delaware, without regard to conflicts of law principles.
Any dispute arising out of or relating to this Agreement shall be submitted first to good-faith negotiations. If the dispute is not resolved, the parties agree that the matter shall be resolved exclusively through binding arbitration administered by a recognized arbitration organization in accordance with its applicable commercial arbitration rules.
The parties knowingly and voluntarily waive any right to a jury trial or participation in a class action to the fullest extent permitted by law.
20. General Provisions
This Agreement constitutes the entire agreement between the parties concerning the subject matter herein and supersedes all prior or contemporaneous communications, understandings, and agreements.
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Cay Sal Holdings' failure to enforce any provision shall not constitute a waiver of that provision or any other provision.
Cay Sal Holdings may assign its rights and obligations under this Agreement without restriction. Users may not assign their rights or obligations without Cay Sal Holdings' prior written consent.
Cay Sal Holdings reserves the right to modify these Terms at any time. Continued use of the Platform following publication of revised Terms shall constitute acceptance of the revised Terms.
21. Contact Information
Questions regarding these Terms may be directed to:
Cay Sal Holdings LLC, a Delaware limited liability company.
support@safemeapp.com
End of Terms of Service Agreement